Privacy Policy

Who We Are

We’re Gromotion Gaming Ltd—a specialist participant recruitment agency for market research, focusing on the gaming and entertainment industries. We operate primarily in the UK, Europe, USA, and Canada.

Our registered office:

Office 6, 58 Portland Street, Kilmarnock, KA1 1JG, Scotland, UK

Company Registration Number: SC609370
 
ICO Registration: ZA556676

For any privacy queries: info@gromotion.co.uk

Our Commitment to Your Privacy

We collect just enough personal information to check if you’re suitable for research projects we’re recruiting for—nothing more. We don’t sell your data. We don’t use it for marketing. Participation is always voluntary.

We comply with:

• UK GDPR and the Data Protection Act 2018
• EU General Data Protection Regulation (GDPR) [3]
• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• USA: Relevant State and Federal Privacy Laws (including CCPA where applicable)
• MRS Code of Conduct
• ICC/ESOMAR International Code on Market and Social Research

Why We Contact You

We may contact you because:

• You responded to one of our research recruitment ads (social media, online forums, etc.)
• You’re a customer (or recent ex-customer) of a brand we’re working with
• You’ve previously taken part in research with us and agreed to future contact

If you don’t want to be contacted, email info@gromotion.co.uk, and we’ll remove you promptly.

What Data We Collect

Depending on the project:

• Contact info (name, email, phone number, location)
• Basic demographics (age, gender, occupation, gaming habits, etc.)
• Sensitive data (e.g., ethnicity, health, political views) only with your explicit consent
  
• Social media communication history (where relevant to the project)

We never collect:

• Financial details
• Credit card info
• Social Security Numbers or equivalent

Lawful Basis for Processing

We rely on:

• Legitimate Interest (for project recruitment, where minimal data is processed)
• Consent (for sensitive data or re-contact purposes)

How Long We Keep Your Data

• Personal data: Max 3 months post-project start
• Anonymised screening data: Max 6 months (for reporting & quality control)
• Ongoing panels/communities: We’ll specify retention at the point of joining

How We Use Your Data

• To check if you qualify for research
• To confirm participation details
• To run incentive payments or prize draws
• To validate research responses (with consent)

We only share anonymised participant lists with clients, unless you’ve explicitly agreed to be identified.

Your Rights

Where applicable (UK, EU, USA, Canada):

• Access your data
• Correct inaccuracies
• Withdraw consent
• Request deletion ("Right to be Forgotten")
• Make a complaint (ICO in the UK, relevant body in your region)

For all requests: info@gromotion.co.uk

Cookies & Tracking

If you apply through our website or social ads, we may use cookies or tracking pixels (e.g., Meta Pixel, Google Analytics) to improve recruitment targeting. You can adjust cookie settings in your browser anytime.

Data Security

We store all personal data on secure servers (UK-based for EU/UK citizens; regional compliance for USA/Canada participants).

Only trained staff and approved partners (like translators) can access your data for project delivery purposes.

Updates

We’ll update this policy as needed.

The latest version is always at: www.gromotion.co.uk/legal/privacy-policy